Shipping Included On Items Over $85
Menu

FAQ

Our unique copper Mexican sinks are strikingly uncommon works of art that will beautify your kitchen, bar or bathroom for years to come. From caring for our gorgeous farmhouse copper sinks, to measuring for installation, we hope to answer many of the common questions our customers have asked about the sinks we make.

We invite you to begin your design selection from our online catalog. We also offer FREE CUSTOMIZING, so call us at 1-512 853-9423 for more information, or contact us so we can craft your own custom copper sink. All of our copper sinks include FREE SHIPPING to the US and Canada!

For your convenience we have organized questions related to our custom copper Mexican sink products, custom copper sinks and accessories into three categories -Design Questions, Installation & Care Questions, and Ordering Questions.

Copper Custom Sink - Design Questions

I have very specific design and dimension criteria for the copper sink I want. Can you custom make it to my exact specifications?
  

Absolutely - Every copper sink we make is handcrafted and treated as a unique piece. For this reason, we can easily accommodate any design requirements (See our page on custom sinks) you may have for your kitchen, bar or copper bathroom sinks. We also specialize in making unique copper vases and decorative bowls, so if you have a special idea in mind, let us know. We are always open to new models and designs to add to our line and we will gladly help you find the copper sink that is right for your home. Our engravers can also make even the most intricate designs which you can match to your wall-paper or fabric.

Usually custom copper sinks are very expensive. If I order a custom copper sink from you, is it going to be more expensive than the "stock" copper sinks shown on your On-Line Catalog?
 
No - First, you are buying our hand made sinks directly from our workshop - no intermediaries to unnecessarily inflate the price. Second, since all of our sinks and artwork are hand-made, custom orders cost the same to make as any of our stock items. The price of our pieces depends not on whether it is a catalog item or not, but rather on the size, the engraving and the finish requested. To get a quote for a custom made sink, please contact us and we will be happy to help you further.

How long does it take to make and ship your copper sinks?
 
It takes us anywhere from one to three weeks to make a custom made copper sink, vase or mirror frame order, depending on the complexity of the order. Hand shaping copper sinks, vases or bowls usually takes us one week. Depending on the finish or engraving pattern you select, the order can take an additional week or two. Copper bathroom sinks are usually faster for us to make than bar or kitchen sinks. If you have a particular design in mind, please contact us and we will be happy to provide a firm quote and delivery information.

What are the different types of copper bathroom sinks that I can choose from?
 
There are typically three types of copper bathroom sinks that we make - over the counter sinks, drop-in sinks, and under-mounted sinks. Over the counter bathroom sinks are typically in the form of a bowl which can either be placed over the counter, or recessed into the counter so that half of the sink is under the counter and the other half is over the counter. Drop-in copper sinks are installed through a hole in the counter and usually have a rim that can be engraved, decorated with a molded design, or left plain. Under-mounted copper sinks usually mount under the counter and the lip around the sink is used to bolt and secure the sink to the counter.

What other materials do you use for your sink designs?
 
On a limited basis, we can also make some silver plated sinks. In the future we hope to also offer "Cantera" and onyx sinks. Cantera stone is a hard sedimentary rock typical to central Mexico, and can be grey, green or pink in color. Onyx sinks usually come in light earth colors and white. Due to the cost and time consuming nature required to make these sinks, when we decide to make them available, we will do so on a custom-order basis only and currently do not carry them on our on-line catalog. View our custom sinks page for additional ideas.

Can you custom make light fixtures or other accessories to go with my copper sinks?
 
Yes - we sure can! Please let us know what light fixture you have in mind, and we will be happy to make anything you wish. Our artisans are very good at creating thematic designs that tie a room together.

Copper Sinks - Installation & Care

Do your copper bathroom sinks have overflows?
 
Our bathroom sinks normally do not have an overflow hole. However, on some models, if you would like us to install an overflow line, we can certainly accommodate your needs.

What kind of drain pipe do I need to install if the copper sink I want does not have an overflow?
 
You need to install a drain for use on a sink without an overflow. Several faucet and sink suppliers carry them, and your contractor or plumber should be familiar with these types of accessories.
How do I care for a copper sink?
 
In most cases, caring for our copper sinks and products is easy and straight-forward. Please visit our care instructions page for more details on caring for your sink or contact us and we will be happy to help you.

Ordering your Copper Sink

How can I see a better and bigger picture of a copper sink or artwork before I order it?
 
Our product pages allow you to enlarge the copper sink or artwork so you can see it better. However, should you require to get an even larger image, just contact us and we will be happy to email it to you.

How do I know if the copper sinks or copper artwork are in stock?
 
Usually out-of-stock products are marked as such. However, our online catalog is updated every few days. If you wish to find out about the availability of a particular copper sink or accessory, contact us and we will be happy to inform you about the item you are interested in.

If a copper sink is out of stock, how quickly can you make it?
 
Out of stock sinks and artwork pieces can be made for you in two weeks.

How long does it take for UPS to deliver copper sinks?
 
We ship via UPS International Expedited Service which normally takes 2-3 business days to any point within the Continental US or Canada. For other locations, please check with us or with UPS directly. Once we ship your piece, we will email you your tracking number which you can use to track your order on www.ups.com.

If I am not completely satisfied with my copper sink what should I do?
 

Please contact us, as soon as you get your sink - we guarantee 100% customer satisfaction. If you are not completely satisfied, the piece can be returned for a full refund, except for any shipping costs to and from our workshop within 30 days after you receive your product. For us to process your refund the sink must be returned back to Mexico with insured shipping via courier only. For us to refund your purchase, the product must also be uninstalled and in perfect condition.

Join our Mailing List

Sign up to receive our daily email and get 50% off your first purchase.